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FAQS

What if I don't know my ring size?
No worries! We have the perfect solution for you here.

What if I order the wrong size?
No problem. We offer quick and easy exchanges. Contact us here with your name and order number to start your exchange.

Will my skin turn green with your jewelry?
Our jewelry will never turn your skin green. We only use 925 Sterling Silver and Real 14K or 18K Gold in all of our pieces. All of our jewelry is lead and nickel free.

Do you ship worldwide?
Yes, we ship to hundreds of different countries every single month!

How much is shipping?
Shipping is free for all orders being shipped within the United States and $10.50 USD for all international orders.

When will my order be shipped?
Our normal processing time is 1-3 business days from the date your order was placed. Made to order and custom made items are processed and shipped 2-6 weeks from the date your order was placed. If an item is made to order, it will state it in the description.

What is your return policy?
You may return most new, unopened items within 30 days of delivery for a refund of the total cost paid minus the original shipping costs.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Please note that we do not accept returns on custom jewelry. 

If you need to return an item, simply contact us with the reason for your return and order number. We'll notify you via email of your refund once we've received and processed the returned item.

What is your exchange policy?
You can exchange your item for a different size or different item within 30 days of delivery. Your item must be in brand new condition and sent back with its original packaging.

If you would like to exchange an item you purchased, please contact us.

How do I check the status of my order?
You will receive an email once your order has been placed and another email once it has been shipped along with your tracking number. Please contact us here for any additional questions regarding your order.

I need help. What can I do?
For any questions or concerns, please fill out our contact form here
High quality guarantee

We source and make all of our jewelry with high quality materials.

EASY RETURNS & EXCHANGES

You've got 30 days to return or exchange. Hassle free.

24/7 CUSTOMER SERVICE

Need help? We're here for you. Contact us here.